1. Introduction

Welcome to MediaExplode.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with A2P (Application-to-Person) messaging services, including transactional and marketing SMS messages. By using our Website, signing up for SMS messaging, or otherwise providing us with your personal information, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

Company and Contact Information

1. 1. • Legal Name: Media Explode Corp
      • Address: 2271 East 14th Street, Brooklyn, NY 11229
      • Email: success@mediaexplode.com

If you have any questions about this Privacy Policy or our data practices, please contact us at success@mediaexplode.com.

2. Information We Collect

Personal Information

We may collect the following categories of personal information when you interact with our Website or subscribe to our SMS services:

1. 1. 1. Name – to personalize communications and services.
      2. Phone Number – to send transactional updates, marketing messages, and to facilitate A2P communications.
      3. Business Address – for billing, shipping, or identification purposes, as needed.

We do not collect information about you from third parties for marketing purposes. Any data we collect is directly from you or through your authorized use of our services.

3. How We Use Your Information

We use the personal information we collect for various business and commercial purposes, including:

1. 1. 1. Transactional SMS Messaging: To send you order confirmations, appointment reminders, service notifications, or other transactional updates.
      2. Marketing SMS Messaging: To inform you about special promotions, new products, or offers that may be of interest to you.
      3. Improving Our Services: To analyze user trends and engagement so we can enhance our Website, customer support, and overall user experience.
      4. Compliance and Protection: To comply with applicable laws and regulations, protect the safety, rights, or property of our customers or third parties, and to detect and prevent fraud, security incidents, or other illegal activities.

4. A2P Messaging Consent and Opt-Out

Consent to Receive Messages

By providing your phone number, you consent to receive SMS messages (including marketing and transactional) from us. Message frequency varies. Standard message and data rates may apply based on your mobile carrier and plan.

How to Opt Out

We honor your choice regarding the communications you receive. You can opt out of marketing messages at any time by:

1. 1. • Replying “STOP” (or using any other keyword we provide) to any SMS message you receive from us, or
      • Contacting us at success@mediaexplode.com.

Upon receiving your opt-out request, we will promptly remove you from our marketing SMS lists.

We may use third party ad network providers to help present ads on the Platforms, as well as other service providers to evaluate and provide us with information about the use of the Platforms and viewing of our content. We do not share Personal Information with these providers (unless, of course, you give us permission). Such providers may place and access cookies, pixel tags, or similar technologies on your Device to serve you ads or other content personalized to your interests which they infer from your precise location and/or your browsing on the Platforms and other sites you have visited. In doing so, the provider collects or has access to non-Personal Information such as your Usage Information. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not ours.

If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so, please visit the DAA Opt-Out Page. Please note that even if you choose to opt-out of targeted advertising, you will still see advertisements while you’re browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.

You may still receive transactional or service-related messages as permitted by law.

5. Data Sharing and Disclosure

We value your privacy and do not sell or share your personal information with third parties. We may, however, disclose information under the following circumstances, to the extent permitted or required by law:

1. 1. 1. Service Providers: We may share information with trusted service providers who perform certain functions on our behalf (e.g., SMS delivery platforms, email service providers). These providers are contractually required to only use the information to provide their services to us and not for their own benefit.
      2. Legal Obligations: We may disclose your information if required to do so by law or in response to a valid subpoena, court order, or government request.
      3. Protection of Rights: We may disclose your information when necessary to protect our rights, privacy, safety, property, or that of our customers, users, or affiliates.

6. Data Retention

We retain personal information for a period of five (5) years, or as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. After that period, or upon your verifiable request, we will securely destroy or anonymize your personal information in compliance with applicable laws.

7. Security Measures

We are committed to protecting your information. While no data transmission or storage system can be guaranteed 100% secure, we take commercially reasonable measures to safeguard your personal information. These measures may include, but are not limited to:

1. 1. • Encryption of sensitive data where appropriate
      • Secure servers and firewalls
      • Regular monitoring of our systems for potential vulnerabilities and attacks

Your personal information is accessible only by those who need it to perform authorized tasks on our behalf.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided personal information to us, please contact success@mediaexplode.com and we will promptly delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we post changes, we will revise the “Last Updated” date at the bottom of this page. If the changes materially affect your rights or obligations regarding our A2P messaging services, we will make a reasonable effort to notify you (e.g., by posting a notice on our Website or sending an email).

10. Your Choices and Rights

Although we are not located in California or the EU, we strive to honor your rights regarding your personal information. You have the right to:

1. 1. • Access and review the personal information we hold about you.
      • Request Correction of inaccuracies in your personal information.
      • Request Deletion of your personal information, subject to certain exceptions.
      • Opt Out of SMS marketing at any time.

To exercise any of these rights, please contact us at success@mediaexplode.com. We will respond to your request within a reasonable timeframe.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

1. 1. • Email: success@mediaexplode.com
      • Address: 2271 East 14th Street, Brooklyn, NY 11229

Last Updated: Jan 2025

By using our Website or signing up for our SMS services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, your choice is not to use our services or provide your personal information.